Thank you for choosing Arise Family Services. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website or contact us for services.
What Information We Collect
Personal Information
We may collect personal information that you provide, such as:
- Name
- Email address
- Phone number
- Reason for inquiry or other information shared in contact forms
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Pages you visit and actions you take
- Date and time of your visit
This information helps us improve our website and understand how visitors use our services.
How We Use Your Information
We use your information to:
- Respond to inquiries and provide services
- Schedule appointments
- Improve our website and services
- Communicate important updates or changes
We do not sell your information.
How We Protect Your Information
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. This includes secure servers, encrypted communication, and restricted access to staff members.
If you are a therapy client, your health and therapy information is protected according to state and federal regulations, including HIPAA where applicable.
Sharing Your Information
We will not share your personal information with outside parties unless:
- You give explicit consent
- It is required by law
- We must do so to protect your safety or the safety of others
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your experience and gather data about website usage. You can adjust your browser settings to refuse cookies if you prefer.
Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those other websites.
Children’s Privacy
Our website and services are intended for adults and families. We do not knowingly collect personal information from children under 13 without parental consent.
Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. The “Effective Date” at the top will indicate when it was last updated.